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Privacy Policy

Introduction

With the growing use of digital tools, protecting your personal information has become more important than ever. Our food bank is committed to respecting the privacy of the personal data you provide to us.

Collection of Personal Information

We may collect the following personal information:

  • First name

  • Last name

  • Mailing address

  • Postal code

  • Email address

  • Phone number

This information is collected through various forms and interactions with our website. We may also use cookies to gather information to enhance your user experience.

Forms and Interaction

Personal information may be collected through the following forms:

  • Newsletter or communication sign-up forms

  • Online donation forms

  • Request for assistance or contact forms

  • Registration forms for food baskets or events

Use of Information

The personal data collected may be used for the following purposes:

  • Tracking donations or service requests

  • Communicating with users (emails, letters, confirmations)

  • Customer service

  • Issuing tax receipts

  • Internal statistics

  • Improving our services

Right to Object and Withdraw

We respect your right to:

  • Object: You may refuse to have your personal information used for certain purposes mentioned at the time of collection.

  • Withdraw: You may request that your personal information be removed, for example, from a mailing list.

Right to Access and Correct

You have the right to access, update, or delete your personal information. To exercise these rights, please contact us:

Email: info@doriondreamcenter.com
Phone: 450-601-4598

Information Security

We take your privacy seriously and use strict security measures to protect your data:

  • Access is restricted to authorized personnel only

  • We work with specialized network security providers

  • Secure login credentials are required

  • Firewalls and other protective systems are in place

While we strive to ensure the confidentiality of your information using up-to-date technology, it's important to note that no system can guarantee 100% security when transmitting data online.

Legal Compliance

We comply with applicable privacy laws, including:

The Quebec Act Respecting the Protection of Personal Information in the Private Sector.

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